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Switch From Legacy to the Shopify 2.0 App

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  • This is a step-by-step tutorial on how to setup the Bankful Shopify 2.0 App
  • You will need a Username & Password for an active Bankful account to continue
  • Note: Our previous integration will be retired on 6/30/2022
    •  If you have our Legacy App, we will go over how to deactivate it at the end

Integrating The Bankful Shopify 2.0 App

  • Login to Shopify
  • In the bottom left, click Settings




  • Click on the Payments tab




  • Under the Additional payment methods section, click the Add payment methods button




  • Click on Search by provider




  • Type in Bankful in to the search and then click Activate
    • If Bankful does not load, you may use this link



  • Click Connect
    • (This may sometimes say Manage instead)




  • Click Install app




  • Click Enable Bankful Payment Provider



  • Fill in your Bankful username and password then click Login
    • If you have forgotten your password, you may use the Bankful Forgot Password feature
    • If you continue to have issues, please reach out at




  • Check the Cards that you are approved to transact with per your Processing Account
    • (Selecting or deselecting these flags will not affect which cards you can accept)
  • NOTE: “Test mode” will not work. Transactions will process even if on Test mode
  • Click Activate Bankful

  • The new Bankful 2.0 Shopify app integration is ready to go!


Payment Capture

  • Please ensure that Payment Capture in Shopify is set to Automatic
  • Shopify > Settings > Payments > Payment Capture > Manage >  set to Automatic




Deactivating The Legacy Integration

  • Navigate back to the Payments tab
  • You will see a Bankful payment method at the top of the page, click Manage




  • Click Deactivate Bankful



  • Click again Deactivate Bankful



  • Navigate back to the Payments tab
  • Your page will appear similar to the one below
  • There will be a Bankful payment method under the Supported payment methods / Additional payment methods section

  • You have now removed the Bankful Legacy Integration.



  • You can double check your work by placing an item in your cart and going through your checkout
  • At the Payment section, you will see a payment method option labeled Bankful like the image below
      • You should not see payment method option labeled “Payment Method”


Tips & Recommendations

  • You can customize your Hosted Payment Page
  • For manual transactions, Bankful has a Virtual Terminal
  • General guides on how to use Bankful
  • We recommend setting the customer Phone Number field to mandatory within Shopify.
    • This will help with chargeback disputes with your processor.