General
What is the Bankful Crypto Wallet?
Bankful’s Crypto Wallet is a simple way for merchants to accept Ethereum (ETH) payments directly from customers’ wallets (like MetaMask) to their own—no middlemen, no delays.
Why should I accept crypto payments?
Crypto payments can help you lower processing fees, eliminate chargebacks, get paid instantly, and reach a global, tech-savvy customer base.
Is this only for online stores?
Nope! It works for both online and in-person transactions. Customers just scan a QR code and approve payment in their wallet.
Setup & Integration
How do I start accepting ETH payments?
If you already have a Bankful account, simply enable the Crypto Wallet in your dashboard. New to Bankful? Sign up and follow a quick setup guide.
What crypto wallets are supported?
We currently support MetaMask. More wallets (like Coinbase Wallet, WalletConnect, etc.) are on the way.
How long does it take to go live?
Same-day activation. Once enabled, you can start accepting payments right away.
Payments & Fees
What are the transaction fees?
Just 1% + gas fees per transaction. No monthly fees or setup costs on supported plans.
Who pays the gas fees?
Gas fees are paid by the customer during the transaction. You’ll receive the full ETH amount minus the 1% Bankful fee.
How fast do I get paid?
Instantly. ETH is transferred to your wallet as soon as the customer confirms payment.
Conversions & Volatility
Can I convert ETH into fiat currency or stablecoins?
Yes! You can easily transfer your ETH from MetaMask to an exchange or swap it for stablecoins directly in MetaMask.
What if I’m worried about crypto volatility?
No problem. You can convert your ETH into a stablecoin like USDC or into cash shortly after receiving it to reduce exposure.
Security & Risk
Are there chargebacks with crypto?
Nope. Crypto transactions are final and non-reversible, which means no more chargebacks or fraud disputes.
Is it secure?
Absolutely. All transactions happen on the blockchain, and you have full control over your wallet and funds.
Reporting & Support
Can I track crypto payments in my Bankful dashboard?
Yes! You’ll see real-time payment history, transaction IDs, and reporting tools just like with your other payment methods.
What if I need help setting it up?
We’ve got your back. Reach out to our team for a demo, walkthrough, or any questions you have.
What’s Coming Next?
Is it just Ethereum for now?
We’re starting with ETH on the Ethereum network, but support for Polygon, USDT, and additional wallets is coming soon.
Can I use this for high-risk products or international sales?
Yes. Crypto payments are perfect for high-risk, high-fee, and international merchants.
What are Ethereum (ETH) payments?
Ethereum (ETH) payments are transactions made using Ethereum, a popular cryptocurrency and blockchain platform. Instead of using a credit card or bank, your customer pays you directly from their crypto wallet (like MetaMask) using ETH, the native currency of Ethereum.
Think of it like cash for the internet—secure, fast, and borderless.
When a customer pays in ETH:
- They scan a QR code at checkout.
- Their wallet prompts them to confirm the transaction.
- You receive the ETH instantly in your wallet—no banks, no middlemen, no delays.
Why it matters:
- ETH payments are final (no chargebacks)
- You get paid instantly
- You pay lower fees
- And you can convert ETH into cash or stablecoins anytime
How can I get approved for Bankful crypto payments?
Getting approved is quick and easy:
- Already a Bankful Merchant?
Just log in to your Bankful dashboard and request to enable Crypto Wallet in your account settings. Our team will review and activate it—most merchants are approved same day. - New to Bankful?
Simply sign up and select Crypto Payments during onboarding. No prior crypto experience or processing history is required.