Bankful’s Wallet-to-Wallet payment solution enables merchants to accept cryptocurrency payments directly from their customers’ wallets. This modern payment method eliminates chargebacks, reduces transaction fees, and settles payments instantly.
Key Benefits:
- Lower fees than credit cards
- No chargebacks or fraud disputes
- Instant settlement
- Global payment reach
- Simple QR-code-based checkout
General Questions
What is Bankful’s Wallet-to-Wallet Crypto Payment system? This system allows customers to pay with cryptocurrency (e.g., ETH or USDT) by scanning a QR code. The funds go directly into your wallet—fast, secure, and final.
Why should I offer crypto as a payment method? Offering crypto unlocks:
- Lower fees
- Instant funds
- Global customer access
- Fraud-proof transactions
Will this replace my current payment methods? No. It works alongside them. Think of it as an additional option to increase revenue and reduce processing costs.
Setup & Integration
How do I accept crypto with Bankful?
- Enable Wallet-to-Wallet in your Bankful dashboard.
- Generate a crypto wallet QR code.
- Let customers scan and pay.
Is it hard to set up? Not at all. If you can use a QR code for payments, you can use this solution.
Do I need to know how crypto works? No. The system is user-friendly and automated. You don’t need prior crypto knowledge.
Supported Wallets & Crypto
What wallets can customers use?
- MetaMask (Live)
- Coinbase Wallet, WalletConnect (Coming Soon)
What cryptocurrencies are accepted?
- Ethereum (ETH)
- USDT (Stablecoin), Polygon network (Coming Soon)
Payments, Fees & Timing
How much does it cost to accept crypto?
- 1% transaction fee
- No setup or monthly fees
Who pays gas fees? The customer. You keep 100% of the amount minus the Bankful fee.
When do I receive funds? Immediately. There are no bank delays.
Volatility & Conversion
What if the price of crypto drops after I get paid? No worries. You can convert crypto to stablecoins (like USDT) or fiat shortly after receiving it.
Do I have to hold crypto? No. You can convert funds right after payment into USD or other stable assets.
Security, Refunds & Risk
Are crypto transactions secure? Yes. All payments are recorded on the blockchain. You control your funds at all times.
Can customers dispute or reverse payments? No. All transactions are final—there are no chargebacks.
Can I offer refunds? Yes. Refunds are processed at your discretion, just like cash refunds.
Reporting & Merchant Support
Can I track transactions in the Bankful dashboard? Yes. You’ll see real-time payment history, status, and crypto values.
Can I get help setting this up? Absolutely. We offer onboarding support, demos, and knowledge base guides.
Common Merchant Concerns (and Our Solutions)
“Crypto is too complicated.” Our system works just like a QR-code payment. Scan, confirm, done. You don’t need to know how crypto works.
“What about crypto volatility?” Convert funds to stablecoins or fiat instantly to lock in value.
“My customers don’t use crypto.” Crypto users are growing fast. Many are global travelers, digital natives, and high spenders.
“I already accept cards. Why bother?” Cards cost more and come with chargebacks. This adds a faster, lower-cost option.
“What about refunds and disputes?” You’re in control. No automatic chargebacks. Refunds are optional and initiated by you.
What’s Coming Next?
Are more features being added? Yes. In development:
- USDT (Tether) acceptance
- Polygon support
- WalletConnect integration
- Advanced conversion tools
Is this good for high-risk merchants? Yes. Crypto is ideal for international and high-risk businesses that face high card processing fees or chargeback risk.
Can I see a live demo? Coming Soon: A 60-second explainer video will show exactly how the checkout process works.
Ready to Start?
Login to your Bankful dashboard and enable Wallet-to-Wallet today, or contact us to request a personal demo.