General FAQs

A Beginner’s Guide for Merchants — And Why It Matters for the Future of Payments As a business owner, you’re no stranger to the evolution of payments—from cash, to credit...

The Ethereum Mainnet (short for “main network”) is the official, live version of the Ethereum blockchain. It’s where all real ETH transactions happen—and where your business’s crypto payments are processed,...

Your official billing terms and pricing are always defined in your Bankful Software Agreement (MSA) and the current Fee Schedule published in your Merchant Dashboard (Admin Console → Fee Schedule)....

Overview This FAQ explains Visa and Mastercard High-Risk (Specialty Merchant) Registration programs. It helps you understand what they are, who they may apply to, and how fees work. This information...

A beginner's guide to viewing crypto activity on the Ethereum blockchain As a Bankful merchant accepting ETH payments, you’re now part of the Web3 economy—where transactions aren’t just processed, they’re...

Multi-factor Authentication (MFA) is a method of authentication that requires users to provide two or more credentials to verify a user’s identity for login Bankful adds a layer of protection...

DocuSign is a leading e-signature and digital transaction management platform that helps individuals and businesses of all sizes to accelerate their business processes and improve the customer experience. The platform...

Login to Bankful https://paybybankful.com/ with the assigned username and password Click on Dashboard This will show your processing history in comparison to last year, processing volume each day of the...

Refunding a transaction is placing the amount of money back to the credit card from the original sale. You can refund the full amount or a partial amount. You cannot...

In this article we're going to review how to use Bankful's reporting system works. We're going to help you find a transaction or report on a period. To access your...