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General FAQs

Does Bankful Service My Region?

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What Regions does Bankful Service What regions can I process from? Bankful primarily services merchants domiciled within North America and Europe. We do have processing partners that would allow us to service other regions so long as processing volume is above the minimum threshold of… Read More »Does Bankful Service My Region?

DocuSign

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DocuSign is a leading e-signature and digital transaction management platform that helps individuals and businesses of all sizes to accelerate their business processes and improve the customer experience. The platform allows users to sign, send, and manage documents electronically, from anywhere and on any device.… Read More »DocuSign

MFA

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Sections Sign-In MFA Back to the top Sign-Up MFA Back to the top Support Back to the top

Understanding the Dashboard

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Login to Bankful https://paybybankful.com/ with the assigned username and password Click on Dashboard This will show your processing history in comparison to last year, processing volume each day of the week and hour of the day. You can place your mouse pointer on the graph… Read More »Understanding the Dashboard

Decline Reason Glossary

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The following information below will provide more information on specific decline reasons, which may vary from gateway to gateway. The transaction was declined by the processor – The customer’s bank is unwilling to accept the transaction. The reasons for this response can vary – the… Read More »Decline Reason Glossary