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General FAQs

Decline Reason Glossary

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The following information below will provide more information on specific decline reasons, which may vary from gateway to gateway. The transaction was declined by the processor – The customer’s bank is unwilling to accept the transaction. The reasons for this response can vary – the… Read More »Decline Reason Glossary

BBPOS

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Note: Please wait to receive your BBPOS Chipper device before starting this guide Once you receive the BBPOS, use the cable provided to charge the BBPOS for 30 minutes before continuing Before using the BBPOS for real customer sales, follow the Pairing and Capturing a… Read More »BBPOS

Visa

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Visa is a leading global payments technology company that operates the world’s largest retail electronic payments network. The company enables consumers, businesses, financial institutions, and governments to use digital currency instead of cash and checks. Visa was founded in 1958 as BankAmericard, the first general-purpose… Read More »Visa

What Is a Crypto Gas Fee?

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On the Ethereum blockchain, every transaction—like sending ETH, accepting a payment, or withdrawing funds—requires a small processing fee called a gas fee. Think of it like a network toll paid to the Ethereum network to confirm and secure your transaction. Why Is There a Fee?… Read More »What Is a Crypto Gas Fee?

MasterCard

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Mastercard is a multinational financial services corporation that offers payment solutions to consumers, businesses, and merchants around the world. As one of the most widely recognized and accepted payment networks, Mastercard processes billions of transactions annually, making it a popular choice for merchants and consumers… Read More »MasterCard

3D Secure

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What is 3D Secure? 3D Secure is a security protocol designed to protect online transactions from fraud. It is a system that provides an extra layer of security by requiring the cardholder to authenticate their identity during the online checkout process. The technology is used… Read More »3D Secure

ETA

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(Electronic Transactions Association) The Electronic Transactions Association (ETA) is a leading trade association representing the payments technology industry. ETA is a global organization with over 500 member companies, including payment processors, payment networks, financial institutions, and technology providers. The ETA’s primary goal is to help… Read More »ETA

Tips & Links

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Tips We advise setting the customer Phone Number field to mandatory within your Shopping Cart settings (i.e: Shopify, Wix, WooCommerce, etc) This will help your processing bank verify transactions This will also greatly help with any future chargeback disputes Useful Links Customize your Hosted Payment… Read More »Tips & Links