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eCheck Mobile

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  • Our eCheck Mobile feature allows you to print and deposit your checks using remote deposit capture on your smartphone, through your bank ATM, or at your local branch. 
    • Before proceeding, please ensure that your bank has a mobile app with a mobile deposit feature

Sections

Activating eCheck Mobile

  • Login to Bankful
  • On the left-hand tool-bar, click eCheck
  • You will now see the option to activate either:
    • eCheck Plus – We print your checks and deposit them for you
    • eCheck Mobile – You print your checks and use your bank’s mobile app to deposit
  • Click on Activate eCheck Mobile
  • Please note pricing will vary depending on the plan selected
  • You will be instantly approved and able to start accepting payments!

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Connecting eCheck Mobile

  • Once you have been approved for eCheck Mobile, you can then connect Bankful to your store to start accepting eCheck payments! Click your store/cart below to see its integration guide:
  • If you do not see your guide above, please reach out to us at Support@Bankful.com

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Managing eChecks In Bankful

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Pending Checks

  • In this list, you will see all of your approved transactions that have not yet been printed
  • On the left of the page, check the boxes next to the transactions you want to print, then click Print Selected Checks
  • Update allows you to set a status for the checks based on your bank’s response for your records
  • The Date Range at the top of the page should be adjusted if looking for older transactions
  • Warning:
    • We advise that you wait until funds clear before shipping any products or providing services
    • Checks are only viable for 180 days from the date printed on the check

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Completed Checks

  • This tab shows the history of all the eCheck transactions that have previously been printed
  • You can use the Reprint Selected Checks button, if you need to reprint a check
    • Select those particular checks by clicking their corresponding boxes on the left and then click Reprint Selected Checks
  • Update allows you to set a status for the checks based on your bank’s response for your records
  • Add a Reference number for your records (not mandatory)
    • Note: this will not affect the transaction itself and is only for your records 
  • Add a Status depending on the deposit outcome for your records.
    • Note: this will not affect the transaction itself and is only for your records
  • The Date Range at the top of the page should be adjusted if looking for older transactions
  • Warning:
    • We advise that you wait until funds clear before shipping any products or providing services
    • Checks are only viable for 180 days from the date printed on the check

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Virtual Terminal

  • The Virtual Terminal allows your to process a transaction on behalf of a customer
  • Once completed, the transaction will appear in the Pending Checks list

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Account Verification

  • In this tab, you have the ability to activate Plaid. This will allow you to verify your customer’s checking account information before it is submitted

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Printing & Depositing eChecks

  • Checks can be printed from the Pending Checks list or reprinted from the Completed Checks list
  • Check the boxes to the left of the transactions you want to print
  • Click on the Print Checks button
  • This will open a new page in your browser with the selected checks in a PDF to be printed
  • Example below:
  • NOTE: You will need to print the PDF from your printer using Check Stock/Paper. Please see our FAQ & Notes for more info on specifications
  • Once printed, please ensure the checks appear to have accurately printed and separate each check
    • If you have any issues, we recommend printing the PDF file using Adobe Acrobat or Adobe Reader
  • Open your mobile banking app on your smartphone or device and capture the check using the Banking App’s Mobile Deposit feature

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FAQ & Notes

  • Do I need any kind of computer software or equipment?
    • No, you do not need any type of software to download, install, or update or any type of equipment
  • What type of paper check should I purchase?
    • We recommend using standard 8 1/2″ x 11″ check paper with 3 checks per page. You can easily purchase it from office supply stores or online
    • Check Paper Size for Bankful Software:
      • Bank approved in the United States
      • 3-up business checks per sheet
      • Compatible check paper: Amazon Link
  • Do you guarantee that the check will clear?
    • Bankful does not guarantee funds in your customer’s bank account at the time of deposit so, there is never a way to guarantee that check will clear
  • How do I cancel my service?
    • Send us an email to support@bankful.com to cancel your account. Please review your Agreement for more details.

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