This Refund Policy is incorporated into and forms part of the Bankful Software Agreement (“Agreement”) between eMerchantBroker.com LLC DBA Bankful (“Bankful”) and the undersigned Merchant. 1. Custody and Limitations Bankful is a software and technology provider and does not at any time receive, hold, or… Read More »Refund policy
SECTION 1 – INFORMATION WE COLLECT When you use Bankful’s websites, dashboards, APIs, plug-ins, or related services (collectively, the “Services”), Bankful collects information necessary to provide, secure, and improve those Services, including: When you visit our sites, we automatically receive your IP address and related… Read More »Privacy policy
Certifications Have peace of mind knowing that your business is protected with Bankful. We go above and beyond to ensure the security of our payment gateway systems, providing you and your merchants with confidence in safe transactions. PCI DSS Level 1 Compliance Guaranteed Bankful is… Read More »Is Bankful PCI compliant?
General What is the Bankful Crypto Wallet?Bankful’s Crypto Wallet is a simple way for merchants to accept Ethereum (ETH) payments directly from customers’ wallets (like MetaMask) to their own—no middlemen, no delays. Why should I accept crypto payments?Crypto payments can help you lower processing fees,… Read More »Bankful crypto wallet FAQs
Glossary for Bankful Merchants Welcome to the Future of PaymentsBankful’s Wallet-to-Wallet Crypto Payments allow you to accept Ethereum (ETH) from customers quickly, securely, and without the traditional fees or borders of credit card systems. This glossary is here to help you understand the key terms… Read More »Crypto glossary
A Simple Introduction to Crypto, Blockchain, and Web3—Powered by Bankful At Bankful, we’ve helped thousands of merchants grow their businesses through modern, reliable payment solutions. Now, we’re opening the door to what’s next: crypto payments. If you’re new to cryptocurrency, blockchain, or Web3—don’t worry. This… Read More »Why crypto? It’s the future of payments
Whether you’re crypto-curious or crypto-native, Bankful gives you the flexibility to accept digital payments your way. We offer two powerful options for merchants—designed to match your preferences, risk profile, and treasury goals. 🚀 Two Ways to Accept Crypto with Bankful At Bankful, we understand that… Read More »Accept crypto on your terms with Bankful
Bankful’s Wallet-to-Wallet payment solution enables merchants to accept cryptocurrency payments directly from their customers’ wallets. This modern payment method eliminates chargebacks, reduces transaction fees, and settles payments instantly. Key Benefits: General Questions What is Bankful’s Wallet-to-Wallet Crypto Payment system? This system allows customers to pay… Read More »What are wallet-to-wallet payments?
Step 1 – Activate Crypto Processing Step 2 – Click Activate Bankful Step 3 -Please review and accept the Terms of Use to continue Step 4 -How to Connect Your MetaMask Wallet (Browser Extension Required) Final Step: Approve Connection in MetaMask After clicking “Connect Wallet”,… Read More »Activating crypto processing w/ Bankful crypto wallet
A Merchant Guide to Managing Refunds with Crypto Crypto payments offer unmatched speed, transparency, and finality. However, those same benefits come with operational differences—particularly around refunds. This guide will help you understand when crypto refunds are allowed, how to process them, and how to communicate… Read More »Handling refund requests for crypto payments
